Email info@agcontext.com.au | Phone (02) 6174 3833

USE DATA TO FIND INSIGHTS AND MAKE BETTER DECISIONS

If you want to turn your data into your opportunity then you will need to answer some key questions:

  • What makes my data useful?
  • Which technologies are best for me?
  • Have I the right skills to deliver?
  • How will my current systems be impacted?
  • What happens if the systems fails?
  • Who has control over my information?

Our range of targeted services, methods and tools will enable you to deliver the kinds of useful and usable information demanded by decision makers who are dealing with big and complex problems. Whether you know the services you need to make your project a success, or are looking for advice, get in touch. You will be harnessing over a decade’s experience in creating the types of information systems that enable data driven decisions. We can help you to use your data to identify and capitalise on your unique opportunities.

DATA OPPORTUNITY SCAN

In today’s globalized marketplace and across all sectors Government and Industry, the data within your organisation is your greatest source of competitive advantage. Unlocking this advantage can however, be a very tricky thing to do. An AGContext data opportunity scan will help you to identify the low cost opportunities and be strategic wins that are hidden within the data of your organisational storage.

PROJECT INITIATION

Define your vision, identify the best approach and align your Stakeholder expectations. Begin your decision support service with an evidence-based end in mind. Our practical, hands-on workshop will give your project the foundations of success. We can also create an effective Project Initiation Document. This document aligns everybody involved in agreement and outlines accountability.

TECHNOLOGY ASSESSMENT

With so many technology platforms available today, it is easy to be overwhelmed about which will best serve your decision making needs now and into the future. We can help you to identify which technologies are best fit for your purpose. Our independent technology assessment will enable you to achieve your strategic and tactical goals.

BUSINESS & USER NEEDS ANALYSIS

Professional analysis is fundamental to the creation of any decision support system or service. It is crucial to identify and understand your users. That includes their circumstances and what drives their decision making processes. That way you can deliver first-class decision support. We will deliver the evidence and insights you need to direct your project.

INFORMATION MODELLING

The information models of your organisation encompass all of your operations and embody all of your assumptions. They describe why you exist and how you work. Know them or not, the information models of your organisation drive your success and failure. They are the foundation upon which all decision support systems and services are created. You need to understand them.

SYSTEMS INTEGRATION

The effective integration of information technology within your organisation underpins your capacity to leverage knowledge from your data and your people. Our layered approach to systems integration will enable your organisation to deliver effective decision support while maintaining information control and the ability to adapt and respond to changing requirements.

MAKE A SOLID START

It’s impossible to reach your destination effectively without a map. We have a range of methods to work with you and your team to lay the ideal foundations. We ensure that your project is heading for success from the outset.

INTEGRATE AND INNOVATE

Great things are achieved when people, process and technology work together. We use a toolbox of techniques across software development, project management and business analysis to create the integrated and sustainable services you need.

PIVOT AND ADAPT

Our changing world requires government and business to do more with less. We need to be flexible in our work. Innovation is still achievable. By creating decision support services we can target the big problems facing our nation.

WE ARE READY TO WORK WITH YOU

Book your initial consultation now!

VIEW AVAILABILITY

Whatever your project situation, a 15 minute no-obligation chat with one of our consultants will add value to your project. Let discuss how we can support you, as partners in solving your big problems.

You can contact us anytime to discuss your project requirements and how to get started.

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GOVERNMENT PROCUREMENT

For work packages less than the government procurement threshold, AGContext can quote and engage directly with your project.

For larger contracts we welcome the opportunity to participate in the open tender process.

We can also provide our expertise director through the following Australian Federal Government Procurement Panels:

  • DTO-085: Digital Service Professionals Panel by the Digital Transformation Office.
  • SON-3403954: IT Services Panel by the Department of Infrastructure and Regional Development.
  • SON 867801*: ICT Contractor Services Panel by the Department of Human Services.
  • SON 368339*: ICT Services Panel by the Department of Agriculture and Water Resources.
  • SON 2457481*: Business Improvement Consultancy Service by the Department of Education and Training.

*Delivery via subcontract agreement with our business partners.

WHAT ARE DECISION SUPPORT SYSTEMS AND SERVICES?

Decision Support Systems (DSS) or better yet, Decision Support Systems and Services (DSS&S) address the many complex issues involved in modern day management. They are increasingly important for informing decision makers about how their world is working. Today, very few major and strategic decisions are made without the help of some form of decision support system or service.

Simply put, it is:

“A set of related systems and services that inform a decision maker of factors relevant to their decision. It brings greater insight, to enable better analysis and decision making within an organisation.”

HOW THEY CAN HELP YOU

Decision Support Systems and Services should be integral to any new large project you are undertaking.

Putting in place appropriate systems and services will help you manage the complex environments you face. It will even make the process of obtaining information far smoother, whilst creating clarity in understanding that information.

Additionally, it will give you greater control within your organisation by supporting the identification of redundant business processes and giving you a firmer grasp of key performance indicators.

All resulting in the ability to make better decisions with more confidence.

COMPONENTS OF DECISION SUPPORT

Decision support is made up of two broad components:

SYSTEMS: Computer-based systems that deliver information to a decision maker. This can be GIS, the cloud, big data, your company CRM or any other system that collects, stores, analyses and presents information.
SERVICES: The people who manage, provide access to, or interpret the output of any of the systems highlighted above. In essence, the people who manage them and those that use them, including any relevant documentation and support services they use.
Both are required for the delivery of effective decision support. Many organisations will set up their decision support systems and overlook properly implementing the services to support them. In fact, the primary reason that decision support systems become irrelevant is because the services they require weren’t properly implemented.