Email info@agcontext.com.au | Phone (02) 6174 3833

OUR SERVICES TO CREATE YOUR DECISION SUPPORT SERVICE

WE HELP YOU GAIN MORE INSIGHT

Executives and Managers across public and private sectors face an increasingly tough task. Not only shrinking program budgets and shorter project timelines. But also reduced access to real-life end users that have diverse and conflicting requirements.

With this limited understanding of user needs, they must create first class services for a variety of end user groups. Services that deliver information that is more useful, faster and at a lower cost.

If this sounds like you, AGContext offer a range of services that will help. We support the challenges you face and help you better manage your big decisions by addressing computer software, the people that manage them and those who use them.

WHAT WE DO

By having a firm grasp of the relevant information, you can make the big decisions you face in confidence. We develop, design and implement Decision Support Systems and Services to support every stage of your project.

The exact solution that we can provide for you depends on your needs. We utilise our range of services independently, or in combination. In doing so we build the exact solution that meets your requirements.

If your project will involve complex environments and large amounts of data, we can help you. We will partner with you to create the useful and usable services you need to solve big problems.

OUR SERVICES SUPPORT EVERY STAGE OF YOUR SOFTWARE PROJECT

A SOLID START

It’s impossible to reach your destination effectively without a map. We have a range of methods to work with you and your team to lay the ideal foundations. We ensure that your project is heading for success from the outset.

INTEGRATE AND INNOVATE

Great things are achieved when people, process and technology work together. We use a toolbox of techniques across software development, project management and business analysis to create the integrated and sustainable services you need.

PIVOT AND ADAPT

Our changing world requires government and business to do more with less. We need to be flexible in our work. Innovation is still achievable. By creating decision support services we can target the big problems facing our nation.

PROJECT INITIATION

Define your vision, identify the best approach and align your Stakeholder expectations. Begin your decision support service with an evidence-based end in mind. Our practical, hands-on workshop will give your project the foundations of success. We can also create an effective Project Initiation Document. This document aligns everybody involved in agreement and outlines accountability.

BUSINESS & USER NEEDS ANALYSIS

Professional analysis is fundamental to the creation of any decision support system or service. It is crucial to identify and understand your users. That includes their circumstances and what drives their decision making processes. That way you can deliver first-class decision support. We will deliver the evidence and insights you need to direct your project.

INFORMATION MODELLING

The information models of your organisation encompass all of your operations and embody all of your assumptions. They describe why you exist and how you work. Know them or not, the information models of your organisation drive your success and failure. They are the foundation upon which all decision support systems and services are created. You need to understand them.

SOFTWARE DEVELOPMENT

Creating a software prototype ensures the delivery of relevant information for the needs of your end-users. Prototypes can be difficult to create, especially in large organisations. By creating a prototyping we can test and gain feedback to minimise overall development costs and target software functionality. We develop and refine successive versions of your system to ensure any additions are absolutely necessary.

SYSTEMS INTEGRATION

The effective integration of information technology within your organisation underpins your capacity to leverage knowledge from your data and your people. Our layered approach to systems integration will enable your organisation to deliver effective decision support while maintaining information control and the ability to adapt and respond to changing requirements.

SOLUTION EVALUATION

Solution evaluation is core to the iterative prototype development approach. You can never be absolutely certain that a product is fit for purpose without end user testing and feedback. Some needs simply cannot be identified at the outset. Through testing and redevelopment we allow continual progress. We evaluate against five factors of success: usefulness, usability, availability, alignment and authority.

WE CREATE SOLUTIONS THAT WORK FOR YOU

Our solutions are flexible to meet your needs. We use our range of targeted methods and tools to get the best results for you. We will be your partners in creating the useful and usable services you need to solve the big problems. Whether you know the services you need to make your project a success, or are looking for advice, get in touch. You will be harnessing over a decade’s experience.

WE ARE READY TO WORK WITH YOU

Whatever your project situation, a chat with one of our consultants will add value to your project. Let discuss how we can support you, as partners in solving your big problems.

You can contact us anytime to discuss your project requirements and how to get started.

Book a call directory in our calendar: VIEW AVAILABILITY

Leave your contact details via voice message at: (02) 6174 3833

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GOVERNMENT PROCUREMENT

For work packages less than the government procurement threshold, AGContext can quote and engage directly with your project.

For larger contracts we welcome the opportunity to participate in the open tender process.

We can also provide our expertise director through the following Australian Federal Government Procurement Panels:

  • DTO-085: Digital Service Professionals Panel by the Digital Transformation Office.
  • SON 867801*: ICT Contractor Services Panel by the Department of Human Services.
  • SON 368339*: ICT Services Panel by the Department of Agriculture and Water Resources.
  • SON 2457481*: Business Improvement Consultancy Service by the Department of Education and Training.

*Delivery via subcontract agreement with our business partners.